Shipping & Delivery
SHIPPING RATE EXCEPTIONS — SALE RUGS & LARGE CERAMICS
A few of our pieces require specialised packaging and handling, so are excluded from our standard and free shipping offers:
- Warehouse sale rugs ship at a flat rate of $60 due to their size and weight.
- Tamegroute ceramics and other large ceramic pieces are packed with extra care to arrive safely. A flat shipping rate is shown on each product page, based on the size of the piece and the specialised packaging required.
If you'd like a tailored shipping quote before ordering, please reach out to us at info@marr-kett.com.au with your full shipping address.
DOMESTIC SHIPPING — AUSTRALIA
Standard delivery times are 3–10 business days within Australia. All orders are shipped via our trusted courier service at a flat rate of $15. Orders over $250 qualify for free standard shipping.
If there is an issue at checkout, please contact our store at 0266 808 941. We are happy to help with any questions.
INTERNATIONAL SHIPPING
International shipping rates are calculated at checkout based on your location and order weight. For larger international deliveries please contact us at info@marr-kett.com.au. We may be able to get a more tailored shipping quote. Please provide your full shipping address including area and zip/post code.
WAREHOUSE SALE SHIPPING
Please note that if we send out your goods from a warehouse sale there may be a delay due to this busy period. All warehouse sale items will be sent out after the warehouse sale is finished. Delays of 1 week to the send-out date can be expected.
CHRISTMAS PERIOD SHIPPING
Please note delays will occur in shipping periods due to courier cut-off dates and volume of goods being sent. Please contact us during this time or look out for our Christmas shipping cut off dates for further information.